Refund and Returns Policy

Return Eligibility

We want you to be satisfied with your purchase. You may request a return if:

• The product is unused, unwashed, and in original condition
• The return request is made within 7 days of delivery
• The product is returned with original packaging and tags intact

Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products (not caused during delivery)
• Customized or altered products
• Clearance or sale items (if applicable)

Return Process

To initiate a return:

1. Contact us via phone or WhatsApp: 9597416561
2. Share your order details and reason for return
3. Our team will guide you through the return process

Refund Policy

• Once we receive and inspect the returned product, your refund will be processed
• Refunds will be issued within 5–7 business days
• Amount will be credited to the original payment method

Exchange Policy

We offer exchanges in the following cases:

• Size issues
• Damaged or defective product
• Wrong item delivered

Exchange requests must be made within 7 days of delivery.

Damaged or Defective Products

If you receive a damaged or defective product:

• Notify us within 48 hours of delivery
• Share photos/videos as proof
• We will arrange a replacement or refund

Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order
• Once shipped, orders cannot be cancelled

Shipping Charges for Returns

• Return shipping charges may be:
  • Free (if product is damaged or incorrect)
  • Customer responsibility (for other returns)

Contact for Returns & Refunds

📞 Phone: 9597416561
🕒 Working Hours: 11:00 AM – 10:00 PM